Privacy Policy

Last updated: 21 July 2026.

This policy explains what personal data zSellr Themes collects when you visit this store or buy a theme, why we collect it, and what choices you have. We sell digital products only — downloadable Shopify theme files — so we never collect a shipping address or handle a physical delivery.

Who is responsible for your data

The data controller for this store is:

• zSellr (OPC) Private Limited
• Sector 15 Part 2, Gurugram, Haryana 122001, India
• GSTIN: 06AABCZ9313M1ZX
• Email: info@zsellr.com

We sell to customers worldwide, so your data may be processed in India and in other countries where our platform and payment providers operate.

The store runs on Shopify

This store is hosted on Shopify. Shopify stores the data that powers the storefront, your order, and your download — including the pages you view and the details you enter at checkout — on our behalf as our platform provider. Shopify also processes payments made through the store's checkout.

What we collect

Information you give us

• Contact details — your name and email address. The email address is essential: it is how your theme download and licence details reach you.
• Billing details — billing address and, where required for tax and invoicing, your country and any tax or GST identification number you provide.
• Messages — anything you send us by email or through a contact form, including support questions about a theme.

Payment information

We do not see or store your full card number, CVV, or bank credentials. Those are entered directly into the checkout and handled by the payment provider(s) enabled on this store's checkout, such as Shopify Payments and any other option shown at checkout. We receive only confirmation that a payment succeeded or failed, and limited details such as the last digits of the card and the payment method type.

Information collected automatically

• Device and usage data — IP address, browser and device type, referring page, and the pages you view on the store.
• Cookies and similar technologies — see the cookies section below.

Why we use it

• To process your order, deliver the theme file, and issue an invoice or receipt.
• To answer support questions and provide theme updates or fixes where applicable.
• To keep the store secure and detect fraudulent or abusive orders and chargebacks.
• To meet our accounting, tax, and GST record-keeping obligations in India.
• To send marketing or product-update emails only if you have opted in. Every such email includes an unsubscribe link.

We do not sell your personal data, and we do not share it with anyone for their own marketing.

Who we share it with

We share personal data only with the parties needed to run the store:

• Shopify — as the platform hosting the store, processing checkout, and storing order records.
• Payment providers — to take payment, verify it, and handle refunds or disputes.
• Any apps or services installed on the store that need order or contact data to function, such as email delivery or digital-download tooling.
• Professional advisers and authorities — for example our accountant, or a government authority where we are legally required to disclose information.

Each of these parties handles data under its own terms and privacy policy, which we encourage you to read.

How long we keep it

• Order and invoice records — retained for as long as required by Indian tax and company-law record-keeping rules — in practice at least 8 years.
• Support emails — kept for up to 24 months, then deleted.
• Marketing contacts — kept until you unsubscribe or ask us to delete them.

Data held inside Shopify is also subject to Shopify's own retention behaviour for the store.

Cookies

The store uses cookies and similar technologies. Broadly, these fall into:

• Essential cookies set by Shopify to keep your cart, session, and checkout working, and to protect against fraud. The store cannot function without these.
• Analytics and performance cookies that help us understand which pages are visited and how the store performs. This store uses Shopify's built-in analytics.
• Marketing cookies, if any advertising or retargeting tools are enabled.

You can block or delete cookies in your browser settings. If you block essential cookies, checkout and downloads may stop working. Where a cookie banner is shown on this store, your choices there control the non-essential categories.

Your choices and requests

You can ask us to:

• tell you what personal data we hold about you and give you a copy;
• correct data that is wrong or out of date;
• delete your data;
• stop sending you marketing email;
• stop using your data in a particular way, or object to a use.

To make a request, email info@zsellr.com from the email address used for your order, and tell us what you would like us to do. We may ask you for information that helps us confirm the request came from you, so we do not hand over or delete someone else's data by mistake.

Some data cannot be deleted on request — for example, invoice and payment records we are legally required to keep for tax purposes. If that applies, we will say so and explain what we are keeping and why. Deleting your data may also mean we can no longer re-issue a download link for a past purchase.

Your rights depend on the laws that apply where you live, and those laws may give you more than the list above. We will do our best to honour any request you make.

Security

Payments and the storefront are handled over an encrypted connection, and access to order data is limited to the people who need it to run the business. No method of storage or transmission over the internet is completely secure, so we cannot promise absolute security.

Children

This store is intended for business and professional use, and is not directed at children. We do not knowingly collect data from children. If you believe a child has provided us with personal data, email info@zsellr.com and we will delete it.

Changes to this policy

We may update this policy as the store or the services behind it change. The revised version takes effect when it is posted on this page, and the "last updated" date above will change. Significant changes will be noted on this page.

Contact us

Questions or complaints about this policy, or about how your data is handled, can be sent to info@zsellr.com, or by post to zSellr (OPC) Private Limited, Sector 15 Part 2, Gurugram, Haryana 122001, India. If you are not satisfied with our response, you may be able to complain to the data protection authority in your country.